Genesis Foods and The Food Processor Technical Support
Common bugs, errors, and issues.
- ★ I am getting an Incorrect Database Version message when I start my program
- ★ Support Hours
- ★ Why am I seeing Sesame as an Allergen after updating Genesis R&D to version 11.11?
- 80004003 Invalid Pointer
- Cannot load Craxdrt9.dll
- Error "Failed to export report" when exporting the Reports PLUS to PDF.
- Error Message: Specified Account Already Exists
- Error: "This is an unlicensed version of..."
- How do I add serving size in ml ?
- How to change your customer number or serial code
- I am getting the error “The program can not start because [some].dll is missing”
- I can't see the new label (2016)
- My label is exporting as a solid black box or the right border of the label is thinner than the others
- Possible client connection error causes
- Searching is very slow to respond ...or... A recipe appears in the default list, but doesn't appear when searching by name. (Database Shrink)
- There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected
- There is already a document with that name
- What counts as an activation?
- When printing the label as PDF (Vector file), some characters or lines are missing or cut off. How to fix that?
- Whenever I start the program, I get a message that novapi6.dll (novaPDF) cannot be loaded.
- Why am I running out of activations so quickly?